
From Offer to Completion: A Clear Guide for Home Buyers and Sellers
At Boydens, we understand that the journey from accepting an offer to moving day can feel like a whirlwind of paperwork, phone calls, and waiting. Whether you’re buying your first home or selling to make your next move, this step-by-step guide breaks it all down, simple, visual, and stress-free.
🧭 THE BUYER’S JOURNEY
✅ Step 1: Offer Accepted — What Now?
Great news, your offer’s been accepted! Now it’s time to get the legal and financial wheels in motion.
🖊️ Step 2: Instruct Your Solicitor
Choose a solicitor or conveyancer and get them started. You’ll need to:
- Provide photo ID
- Prove your funds (or deposit source)
- Fill out their instruction forms
💸 Step 3: Submit Your Mortgage Application
If you haven’t already, now’s the time to go all-in on your mortgage application. Your lender may also require:
- Payslips or proof of income
- Bank statements
- ID and address verification
🏡 Step 4: Book a Survey
Pick a survey type depending on the property:
- Valuation – basic check for mortgage purposes
- Homebuyer’s Report – more detailed, ideal for most homes
- Full Building Survey – for older or unusual properties
📄 Step 5: Draft Contract Arrives
The seller’s solicitor sends a draft contract pack to your solicitor. This includes:
- Property information forms
- Title documents
- Fixtures and fittings list
🔍 Step 6: Property Searches Begin
Your solicitor orders:
- Local authority search (can take 4+ weeks)
- Water and drainage
- Environmental checks
These uncover any red flags like planning issues, flood risks, or rights of way.
❓ Step 7: Ask Questions (Enquiries)
Your solicitor reviews everything and raises enquiries, think of these as follow-up questions:
- Is the boiler serviced?
- Are alterations approved?
- Who owns that boundary fence?
📬 Step 8: Mortgage Offer Lands
Your formal mortgage offer is issued. Check it carefully, and keep a copy for your records.
🔁 Step 9: Final Documents Sent
Once all enquiries are answered:
- You’ll receive the contract, TR1 transfer form, and final report
- Read, sign, and return the contract and TR1 to your solicitor
📅 Step 10: Completion Date Agreed
Once the chain is ready, a completion date is set and the deposit is requested (usually 10% of the purchase price).
🤝 Step 11: Exchange of Contracts
Contracts are legally exchanged, this is the point of no return. The exchange happens in sequence through the chain, from bottom to top.
📦 Step 12: Prepare for Completion
Book your removals. Get buildings insurance lined up from exchange day (not completion). Final funds are prepared.
🏠 THE SELLER’S JOURNEY
🖊️ Step 1: Instruct Your Solicitor
Choose your solicitor and return all instruction forms quickly, this gets the process moving.
📦 Step 2: Prep the Contract Pack
Your solicitor gathers:
- Title deeds
- EPC (Energy Performance Certificate)
- Fixtures and fittings form
- Property info form (TA6)
🏢 Step 3: Leasehold? Order the Management Pack
If the property is leasehold, pay for and request the leasehold management pack ASAP, it often takes time.
🔄 Step 4: Answer Enquiries
Work with your solicitor to respond to the buyer’s questions. If needed:
- Locate certificates
- Refer leasehold questions to the managing agent
✍️ Step 5: Review & Sign the Contract
Agree the completion date, sign the contract, and get ready for the next phase.
🤝 Step 6: Exchange of Contracts
Once everything is aligned, the buyer’s deposit is received and contracts are exchanged. The sale is now legally binding.
📦 Step 7: Prepare for Completion
Book removals, notify utility suppliers, and make sure any outstanding mortgage is ready to be paid off.
🗝️ COMPLETION DAY: The Big Moment
👩💼 Buyer:
- Your solicitor transfers the balance of funds to the seller’s solicitor
- Once confirmed, the keys are released
- Time to move in!
👨💼 Seller:
- Solicitor confirms funds are received
- Let the agent know to hand over keys
- Move out, clean up, and settle any mortgage balance
- Receive the sale proceeds (minus solicitor fees and costs)
📬 POST-COMPLETION WRAP-UP
🏡 Buyer:
- Solicitor pays Stamp Duty to HMRC
- Registers the property with the Land Registry
- You notify utility companies and update your address
🧾 Seller:
- Check all final bills are settled
- Redirect post and inform your bank, employer, and service providers
🕒 TIMELINE AT A GLANCE
Milestone |
Typical Timeframe |
Solicitor instructed |
Within 1 week of offer |
Mortgage & survey |
Weeks 1–3 |
Searches & enquiries |
Weeks 2–6 |
Exchange of contracts |
Around weeks 8–12 |
Completion |
1–2 weeks after exchange |
Total duration |
10–16 weeks on average |
🏁 Final Word from Boydens
The process might seem lengthy, but with a good solicitor, an organised buyer/seller, and a proactive estate agent (👋 that’s us), it can be smooth sailing.
At Boydens, we’re here to guide you every step of the way, chase where needed, and take the stress out of your move.
📞 Ready to take the next step?
Whether you’re buying or selling in Essex or Suffolk, contact your local Boydens branch today, and let’s make moving happen.