David Boyden Managing Partner
Bsc MRICS FNAEA MARLA MIRPM
David is the Managing Partner of Boydens and has extensive experience in the industry having joined the family business run by his Father in 1976. David's vision for Boydens has always been to lead from the front, keeping our customers happy and improving customer service wherever possible. This approach has resulted in the rebranding of Boydens and the development of a new Customer Service Charter to move the business forward in the future. David grew up just outside Colchester and has gained an immense amount of local knowledge and experience over the 40 years he has worked in the business. David is a qualified Chartered Surveyor and is actively involved in all areas of the business - often carrying out commercial and land valuations. In his spare time, David enjoys golf and walking with his two working cocker spaniels. David also enjoys watching football at both Colchester United and Ipswich Town as well as skiing and sailing.
T: 01206 773308
Brian Purvis Residential Lettings Manager
Associate of the Guild of Professional Estate Agents
Brian is hugely respected in Colchester for his knowledge of the town and of the industry given that he has been in the estate agency business for almost 30 years and was born and bred in the town. Brian's role is to oversee the day to day running of our Colchester lettings operation. He carries out valuations and viewings and liases with landlords and tenants to advise in the best traditions of our customer service principles. Brian is extremely well known in the town and has an unsurpassed knowledge developed over the years benefiting our clients on a daily basis. In his spare time, Brian loves to watch football and rugby and is a keen supporter of Ipswich Town. He is a keen family man who lives locally with his wife and three children.
T: 01206 771213
Natalie Abrahams Sales Manager
Natalie leads our Colchester sales team and is responsible for the the general day to day running of the sales team. She is also our Colchester contact for Superior Homes by Boydens. Natalie is extremely approachable and always ready to lend a listening ear. With her extensive experience she understands how frustrating buying a house can be and how important communication on every level is. Natalie has worked at Boydens for more than 16 years, starting as a Saturday trainee and progressing to Colchester Sales Manager. Her family have built a third generation carpentry business in the North of England and so from an early age she was educated in building and property. Before coming to Colchester Natalie spent seven years working overseas in the property market. Her partner and his family are long established Colchestrians and she herself has been involved in many community events including Colchester’s half marathon. Over the last sixteen years Natalie has built up a client base which is strongly based on repeat customers and recommendations. Natalie is a member of the National Association of Estate Agents (NAEA).
T: 01206 773310
Darren Chapman Assistant Branch Sales Manager
Darren is hugely experienced having spent over 29 years mainly in corporate Estate Agency and having lived within the Tendring peninsula for best part of 50 years. He has great local knowledge of the area, as well as knowledge of the industry. Over the course of Darren's career he has dealt with many difficult situations that the minefield of house selling and purchasing can throw at a client and so he is the perfect person to guide our clients. Over the course of his career, Darren has kept up with the latest legislation and training courses which have seen him work his way from junior negotiator to Senior Branch Manager.
T: 01206 773311
Katherine Alderson Property Management Team Leader
Katherine is in charge of Property Management at our Colchester Head Office. As part of her role, Katherine oversees the smooth running of our routine inspections, checkouts, maintenance and inventories and prides herself on her proactive and professional service. Katherine joined Boydens in 2010. Katherine has a great passion for animal rescue and actively works in her spare time as a volunteer.
T: 01206 773301
Laura Pattinson Assistant Lettings Manager
M.A.R.L.A, Associate GPEA
Laura has worked for Boydens for more than ten years and deals with both new business clients and existing clients in our lettings business. Laura can be found on the front line of our lettings operation in Colchester and can be found registering applicants looking for property as well as generally promoting the business. Laura helps to reassure our clients during a stressful time that renting their property is the right thing to do. With her extensive knowledge she is able to advise tenants and Landlords of the process that will happen and when. Having lived in Colchester all her life and worked in the industry for more than twelve years, Laura is exceptionally well placed to advise our clients as she has worked in various areas of the business at Boydens including office junior, secretary, contracts administration assistant and then negotiator. Laura holds the Association of Residential Lettings Agents (ARLA) technical award.
T: 01206 773314
Debbie Pasque Lettings Negotiator
Associate of the Guild of Professional Estate Agents
Renting out your property can be stressful, so keeping our clients fully up to date on viewings and progress will put their mind at rest, and that is exactly what Debbie does. She is responsible for liaising with new and existing clients, carrying out viewings of properties and registering applicants. Having lived in Colchester for 18 years and worked in the industry for 8 years, she has a great deal of local knowledge. Debbie started as a Saturday Lettings Assistant, but over the last few years has covered more throughout the week. In view of this Debbie has gained a great deal of knowledge in the 8 years she has worked at Boydens. Debbie has built up good relationships with both clients and colleagues and is known for always being enthusiastic and helpful. Debbie has two sons who adore football and so she can often be found on Saturdays and Sundays on the touchline. She is also an avid Tottenham Hotspur fan.
T: 01206 762276
Deri Purll Lettings Negotiator
Deri is a key part of our busy Colchester lettings team and is responsible for liaising with clients, property viewings, bringing in new clients, retaining clients and making personal connections. Deri prides himself on being organised, honest and hardworking and always trys to go the extra mile, taking time to listen to our clients needs. Deri has two years experience in the industry and has lived in the Colchester and surrounding area since he was born. He currently lives near Manningtree. In his spare time, Deri enjoys going to the gym and playing football.
T: 01206 773309
Sophie Clark Sales Negotiator & Sales Progressor
As a Sales Negotiator and Progressor it is Sophie’s responsibility to make sure the customer is informed every step of the way and that their experience runs as smooth as possible. Sophie has three years of experience in the industry and is very familiar with Colchester and the local area.
Philip Boyden Commercial & Residential Property Consultant
BSc RPM, M.N.A.E.A
Philip works in our Colchester branch and deals with both Residential Sales and our growing Commercial Property portfolio. He is the fourth generation of the Boyden family to be working in the business. Philip makes things easier for our customers by talking them through the process and helping them to work out the best approach to dealing with their property.
T: 01206 773312
Paul Buck Head of Lettings & Operations
MARLA, MNAEA, Advanced Associate GPEA
Paul is the Head of Lettings and Operations for Boydens whose role involves the day to day management of the lettings team across all of our six branches. In addition Paul reviews new and existing revenue streams as well as looking at ways to grow the business and further enhance the Boydens customer experience. Paul is responsible for ensuring all our staff are kept completely up to date with the regular changes in legislation that the industry is currently experiencing. In addition, Paul is charged with reviewing procedures and services to ensure a stream line and efficient service is provided to all. Paul joined Boydens in 2015 and has been in the industry for over 15 years. He gained his Association of Residential Lettings Agent (ARLA) qualification in 2001 and his National Association of Estate Agents (NAEA) qualification in 2013. Paul has lived in Essex all his life and has worked for local property agents throughout Essex. In his spare time, Paul loves outdoor activities and is a father to two boys.
T: 01206 771214
Cheryl Cox HR/Administration Manager
MARLA, Associate GPEA
Cheryl has a vast knowledge of the property industry stretching back more than 28 years. She has worked for Boydens for more than 26 years in a multitude of roles including Lettings Negotiator, Assistant Lettings Manager, Contracts Administration, Office Manager and has also dealt with Block Management. Cheryl deals with HR matters including staffing, recruitment, complaints, rent chasing and legal matters and oversees administration departments and office administration. Cheryl was born in the area working for another local company for a year before joining Boydens. Cheryl is an Association of Residential Letting Agents (ARLA) member and prides the long-standing relationships with clients she has built up over many years.
T: 01206 771210
Ann Hallam Company Accountant
BSc (Soc Sci) Hons
Ann is Company Accountant and oversees all accounting functions at Boydens. Ann ensures that when clients come to Boydens to manage their property, be they a landlord or Leasehold company, Accounts Department look after the finances of the property collecting rents, service charges and other receipts and accounting to landlords and leaseholders at regular intervals. Ann has lived in North Colchester for 28 years and is a Chartered Accountant qualifying in 1984. She holds a BSc (Soc Sci) Hons in Economics and Accountancy from Newcastle University and previously worked in Ipswich, Manchester and London for a large accountancy firm.
T: 01206 773306
Paul Howe Marketing & PR Manager
As Marketing & PR Manager, Paul is responsible for marketing strategies and developing strategic plans. Paul's key role is to help Boydens raise its profile and help our customers to achieve a wider exposure when placing their properties up or sale or rent. This includes managing Boydens social media and website channels, editing Boydens Home Magazine as well as seeking new PR opportunities. Paul has extensive experience in branding, website development, social media and public relations. Paul previously worked in the maritime industry and has a marketing, communications and Public Relations background and has studied with The Open University and The Chartered Institute of Marketing. Paul lives in Harwich with his wife and two daughters and enjoys reading and being involved with his wife’s successful online ceramics business.
T: 01206 771218
Louise Pemble Marketing and PR Assistant
Louise makes sure our customers are aware with what’s going on in the property market. She is responsible for making sure our social media content is up to date as well as assisting in other marketing campaigns that help drive the Boydens name forward. Originally from Kent where she studied Media and Communications at Canterbury Christ Church University Louise lives in Colchester. Having previously worked for the marketing industry for the Telegraph Media Group and also in the Fashion PR sector Louise has a vast background in PR and marketing. In her spare time Louise enjoys watching live music and going to festivals.
T: 01206 771203
Tina Dove Property Administrator
Tina is responsible for the Tenancy Administration for all offices in the Boydens network. She is responsible for the administration of the Tenancy Expiry Systems, both for managed & FTO lets, including serving of the Statutory Notices, collating Landlord and Tenant replies and negotiating terms of renewals. Tina's role is key to the smooth running of Boydens extensive lettings portfolio and is involved with setting up tenancy extensions, booking check outs for tenants who are vacating and sending out relevant letters. Tina is a key contact for both landlords and tenant to ensure a smooth transition on renewals, relets and new tenancies. Tina has worked in the lettings industry for 8 years and has lived in Colchester since 1994.
T: 01206 771211
Patrick Martin Senior Inventory Clerk
Patrick is one of Boydens most experienced members of staff and has worked for Boydens for almost 30 years. Patrick has lived in the Colchester area for 44 years and having been in the Army he knows Colchester and the surrounding area very well and so is in a position to pass on expertise in the form of knowing what the issues are that people moving into the area need to know. During his near three decades working for Boydens whose reputation has been built on trust and reliability, Patrick has attended many professional courses on property management throughout the years. He also holds the Association of Professional Inventory Providers (APIP) qualification. Patrick has been the Branch Chairman for his Regimental Association for 27 years which involves helping soldiers retiring from the Forces to settle into civilian life. He also helps to arrange social and military functions.
T: 01206 773301
Clare Sloan Inspections Clerk
Clare is our Routine Inspections Clerk, based in our Colchester Branch. She provides re-assurance to Landlords and Tenants by running up to date inspections of their property. A key part of Clare's role is to offer peace of mind that any ongoing or outstanding maintenance work is being dealt with. Clare has lived in Colchester for more than 3 years having relocated from Hampshire and knows the Colchester area well. Being a Tenant herself, Clare is familiar with the issues and concerns that may occur and so has a good understanding of how these can be dealt with. Clare is enthusiastic and dedicated with a range of administrative experience and customer service skills. Clare has previously worked alongside the Armed forces as an Admin Clerk, progressing to team leader. Clare is a bubbly outgoing person who enjoys meeting new people. Both Clare and her husband share an interest in staying active and being healthy. Clare has a passion for Cooking/Baking and can often be found in the kitchen in her spare time.
T: 01206 762244
Samantha Brown Inspections Clerk
Samantha is accountable for providing an accurate and detailed representation of the condition of the properties to the Landlords. Originally from Southampton, Samantha moved to Colchester when she was 9 and has developed an interest in property from a young age. With her previous experience as a Negotiator and excellent customer service skills she is extremely friendly and approachable. Samantha enjoys dancing, socialising and baking in her spare time.
T: 01206 771205
Patricia Field Senior Property Manager
Patricia is responsible for the day to day running of the Maintenance Department, dealing with queries, arranging repairs, dealing with insurance claims, instructing contractors and passing their invoices for payment and covering for the Manager of the department in his absence. Patricia has lived in Colchester since 1987 and started working at Boydens in 2000, having previously lived in London. Patricia is a keen Football fan supporting Arsenal FC and loves going to live music venues.
T: 01206 773303
Paul Roberts Property Manager
As Property Manager, Paul carries out routine inspections, check ins/check outs and deals with reported maintenance issues for our lettings property portfolio. Paul assists our clients by providing them with a detailed description of the property they are renting and helping to solve any maintenance issues during their tenancy. Paul has lived on the outskirts of Braintree for his entire life and attended secondary school in the Braintree district. Paul is currently studying towards earning his Technical Award in inventory management and in his spare time is a keen football supporter enjoying going to watch Colchester United.
T: 01206 773318
Will Parrick Head of Leasehold & Estate Management
FdSc, MIRPM, CIHCM
Will leads our Leasehold & Estate Management Team, ensuring that our Property Managers are running their sites effectively and up to standard, together with taking on some of our larger sites himself. He ensures our Property Managers have the support in place to help them deliver in their role. Will is a believer in a strong customer focus and a ‘hands on’ approach and enjoys joining his team at meetings giving him the opportunity to speak to our customers face to face. Will has lived in Colchester all his life and has worked in property for most of his career. He started out in conveyancing, worked as a Property Manager managing sites locally (Halstead to Chelmsford via Colchester) and in social housing as a housing officer for Colchester. Will has also worked in customer service for Colchester Borough Council and so has a hugely varied range of experience in property supplemented by excellent local knowledge and a strong foundation in customer service. Will is a Member of the Institute for Residential Property Management, a Chartered Member of the Chartered Institute of Housing and holds a Foundation Degree (Distinction) in Housing. He has previously been a Community Housing Officer and a Customer Service Team Leader for Colchester Borough Homes. In his spare time Will enjoys amateur dramatics and is a multi-award winning local amateur actor.
T: 01206 771201
Alex Kane Senior Property Manager
Alex works closely with our Head of Leasehold and Estate Management Department focusing on staff training, business development and new business enquiries. Alex also manages the most demanding developments of our growing portfolio, which range from Grade 2 listed buildings to luxury apartment blocks with concierge. Alex has experience in overseeing major works/section 20 and is fully up to date with the latest Construction Design and Management (CDM) regulations. As part of Alex's role he regularly attend AGMs, prepares service charge budgets, carries out site inspections, and prepares maintenance plans. Alex is currently working to become fully qualified under the Institute of Residential Property Managers (IRPM). Alex joined Boydens in 2014, shortly after graduating with a BSc Building Surveying degree from Brighton. Having received training on identifying building defects, our customers can be assured that their assets are being looked after properly. Alex has built up very strong working relationships with our clients which have resulted in a service built on trust. This removes the worry from our clients as they can safely handover the responsibility of running their buildings to us. Alex was born in Colchester and raised in Coggeshall until the age of 7. His parents then moved out into the countryside near Felsted, where he was educated. Alex's familiarity with the local area helps him relate to our customers and their needs.
T: 01206 773305
John Lamm Property Manager
John is responsible for co-ordinating and managing all services and maintenance contracts and for communicating with clients and leaseholders in line with contracted management agreements. He carries out regular site inspections, sets client budgets, chairs AGM’s and, in the day to day running of a site/block, is the first point of contact when any issues arise. John has been in the property business for over 12 years in one form or another. He has lived in the Frinton/Kirby Cross area for 28 years and started property developing in 2004 until 2010 and then moved to become a Property Manager for a private letting company whose clients were solely Ministry of Defence personnel. He remained in this role for over 4 years. Before starting at Boydens John was a Leasehold Property Manager for a leading national provider of housing for people aged 55 and over. Having worked in different areas of the Property Business John has built up a great understanding of many of the issues faced on a day-to-day basis from customers/clients and how to deal with them. Having great customer service and an understanding of what your clients need are key to being successful in Property Management roles - qualities which John holds in abundance. In his spare time, John enjoys eating out as much as possible and going on holiday.
T: 01206 771206
Rob Humphreys Property Manager
Rob is the latest addition to our Property Manager Team. Before tackling the role of Property Manager, Rob worked in our Accounts Team so already had a good understanding of the requirements of our portfolio, particularly the challenges around Service Charge collection. Rob also has experience in Estate Agency and Retail Management, giving him a fresh perspective on how to take care of the developments he manages. Rob has the Team’s most eclectic portfolio, comprised of some large, impressive developments; a number of mixed tenure developments, and some of our smallest blocks.
T: 01206 773319
Rebecca Smee Head of Client Accounts
Rebecca is based within our Leasehold and Estate Management Department in Colchester and manages Annual Accounts and Statutory Accounts for 70 blocks. Her role also includes preparing site budgets, Service Charge Demands and Quarterly Reporting. Rebecca provides our clients with an overview of expenditure and income of each block. Another key role is to assist any leaseholder requiring an explanation regarding their service charge. Rebecca has been an accountant for 10 years and studied at Anglia Polytechnic University obtaining a BA (hons) in Accounting with Financial Analysis. She is ACCA (part qualified) and currently sitting Part Two. In her spare time, Rebecca plays the bagpipes, which she has done since she was 13.
T: 01206 771219
Samantha Tarrant Accounts Assistant
As an Accounts Assistant Samantha assists the Leasehold & Estate Management Team with the processing of invoices, preparation of accounts and chasing of arrears, Samantha helps our clients by arranging payment plans and ensuring supplier invoices are paid and up to date so services are not interrupted. Samantha has been working in accounts for over 15 years and is AAT qualified; having grown up in Dovercourt Samantha has now been living in Colchester for 10 years.
T: 01206 771215
Angela Baines Administration Manager
Angela is the Administration Manager within our Colchester-based Leasehold and Estate Management Department. She is responsible for dealing with the legalities regarding the transfer of property and providing administrative support to 4 Property Managers and our accounts department. Angela has been working in the property industry since 1996, previously with surveyors and architects and was previously a Property Manager herself. She is the direct and only contact regarding property transfer and has lived in the area for 30 years giving her an unrivalled level of knowledge of the industry and the area.
T: 01206 771202